Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or a one-time purchase. This cancellation policy lays out how you can change or cancel these kinds of purchases. 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you cancel before the cut-off date for your subscription. 
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it before the date listed in the product's description.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. If you do not cancel your subscription by the cut-off date, you will be charged and returns or refunds will not be accepted.

If your purchase has not yet arrived, please visit the product's description page for information on expected delivery times. If your purchase is missing or damaged, please contact directly.

See our returns policy for more details on returns and refunds. 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.